Refunds

PLEASE CONTACT US if there is a problem with your order. We accurately describe our items, but because they are handmade, no two items are exactly same. Pictures are for samples only. Please note that colors sometimes look different from computer monitor to computer monitor.

All Sales are final unless the mistake is ours. If your item is damaged in delivery, send it back and we will replace it, and refund your postage. I is insured. If you get the wrong item, send it back. and we will replace it and refund your postage. But Please Call US first.

If it was lost in the mail because you gave me the wrong address, I cannot be responsible for that.

Hope that doesn't sound harsh, but after sending out over 700 hand made-orders, things have happened that I can count on one hand. Thankfully, 99.9% of our customers are happy with our work and receive them without a problem.